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Taking a Trip to the Hardware Store

I get the occasional ‘off-topic’ question at my booth. I’m used to people thinking I deal with plants, and I’ve managed to answer those questions without embarrassing the person for their mistake. But my favorite ones are where the people are really seeking help of any sort, and there I am, so what the hell. My favorite is a woman who sat down and said “Where should I live?”

So last weekend a woman sits down with her daughter, and proceeds to ask for my advice on how to build a mobile for these 3-d planet puzzles that they have. I don’t know about you, but when I go to the hardware store (and I’m counting Home Depot and Lowes too), only about half the time am I actually looking for a specific product. The rest of the time I’m trying to find parts to build something that will do what I need. So I am intimately familiar with the process of repurposing things. I established how comfortable she was using tools, and we talked a little, and I suggested that she look at PVC conduit because it’s easily to cut and drill, and reasonably stiff. Hang some nuts on a bolt on one end for a counterweight, use some short pieces as bearings, and you’ve got a mobile.

But that conversation reminded me of a passage in “Zodiac” by Neal Stephenson, about hardware stores. And through the magic of Google Books, I can bring it to you without having to find my own copy.

“Where’s a good hardware store?” I said. A trivial question for him to answer, but priceless for me.

“What kind of stuff you looking for?” he asked, highly interested. He had to establish that I deserved to have this information. Blue Kills probably had a dozen mediocre ones, but every town has one really good hardware store. Usually it takes six years to find it.

“Not piddley-shit stuff. I need some really out-of-the-way stuff …”

He cut me off; I’d showed that I had some taste in hardware, that I had some self-respect. He gave me directions.

….

Most of my colleagues go on backpacking trips when they have to do some thinking. I go to a good hardware store and head for the oiliest, dustiest corners. I strike up conversations with the oldest people who work there, we talk about machine vs. carriage bolts and whether to use a compression or a flare fitting. If they’re really good, they don’t hassle me. They let me wander around and think. Young hardware clerks have a lot of hubris. They think they can help you find anything and they ask a lot of stupid questions in the process. Old hardware clerks have learned the hard way that nothing in a hardware store ever gets bought for its nominal purpose. You buy something that was designed to do one thing, and you use it for another.